Comfort that's watched over, around the clock.
Choose how much protection your home needs, from a simple app membership to 24/7 monitoring with seasonal maintenance that catches small problems before your air conditioning quits on a hot day.
Become a Member · (832) 558-8539Compare the plans
All plans are billed annually and earn Comfort Reserves toward future work. Pricing for monitored plans is per system.
Swipe to compare plans →
| The General's Watch $5 /mo per member App-only membership Earn $5/mo in Comfort ReservesNet price $0/mo | Home Protection Plan $20 /mo per system +$11/mo each additional system Earn $10/mo in Comfort ReservesNet price $10/mo | Recommended Five-Star Command $30 /mo per system +$11/mo each additional system Earn $15/mo in Comfort ReservesNet price $15/mo | |
|---|---|---|---|
| Maintenance & monitoring | |||
| In-person maintenance visits / year | À la carte | 1 | 1 + 1 optional |
| 24/7 monitoring system (hub & sensors) | – | ✓ | ✓ |
| Water-leak & freeze detection | – | ✓ | ✓ |
| Monthly system health reports | – | ✓ | ✓ |
| App & care | |||
| The General HVAC app | ✓ | ✓ | ✓ |
| Filter reminders | ✓ | ✓ | ✓ |
| Lowest-price filters, shipped to you | ✓ | ✓ | ✓ |
| Live app support | ✓ | ✓ | ✓ |
| Savings | |||
| Repair discount | 5% (up to $50) | 10% (up to $75) | 15% (up to $150) |
| System replacement discount | 5% | 5% | 5% |
| Comfort Reserves sign-up bonus | – | $150 | $250 |
| Service | |||
| Diagnostic fee | $49 | $49 | Waived |
| Priority scheduling | ✓ | ✓ | First in line |
Each additional system on a monitored plan is $11/month. Minimum 24-month membership. Net price shows your monthly cost after the Comfort Reserves you earn.
Every month, your membership builds credit.
Each plan earns Comfort Reserves automatically, every month, that you can put toward any job of $1,000 or more, with sign-up and anniversary bonuses on top. It is real value that adds up toward the bigger work down the road, like a future system replacement.
No cash value. Applies to invoices of $1,000 or more. Accrues from sign-up with no cap.
Military & Medical · Front of the Line
Military and Medical members go to the absolute front of the line when their cooling or heat goes out, ahead of standard plan priority. They also receive 10% off repairs or 5% off replacement on any job, member or not.
What will your membership cost?
A quick calculator to make the math easy. Pick a plan and your setup, and see your yearly cost.
Every membership is billed annually and runs on a 24-month commitment.
Everything in one app
Your monitored plan comes with The General HVAC app, so your system's health is always a glance away.
Comfort Reserves
Track your balance growing toward your next big job.
Water & freeze alerts
Early warning before a leak or freeze becomes damage.
Schedule service
Book tune-ups and manage upcoming visits.
System performance
See how well your system is performing, on demand.
Avoid breakdowns
Keep your system healthy and lower its breakdown risk.
Track filter life
Know when to change your filter and order in a tap.
Live app support
Help with your app and devices whenever you need it.
Everything the app shows you
Comfort Reserves
Track your balance growing toward your next big job.
Schedule service
Book tune-ups and manage upcoming visits.
Water & freeze alerts
Early warning before a leak or freeze becomes damage.
System performance
See how well your system is performing, on demand.
Avoid breakdowns
Keep your system healthy and lower its breakdown risk.
Track filter life
Know when to change your filter and order in a tap.
Live app support
Help with your app and devices whenever you need it.
Catch small issues before they become costly repairs
Monitored plans place quiet sensors on your system that watch the things that matter, and tell us when something starts to drift.
Comfort sensor
Monitors the air your system delivers to keep your home performing the way it should.
Filter sensor
Tracks air-filter life and tells you exactly when it is time for a change.
Water sensor
Sends alerts at the first sign of water where it should not be, so a leak does not become damage.
Comfort you don't have to think about.
Join The General Membership Plans and let your system tell us when it needs attention, before it becomes a problem.